At Irnok, our goal is to provide you with exceptional content creation services that meet and exceed your expectations. We are committed to your satisfaction. If, for any reason, you are not completely satisfied with the work we deliver, we have a straightforward refund policy to ensure you have peace of mind.

Refund Eligibility:

  1. Unsatisfactory Work: You may request a refund if you are not satisfied with the quality of the work delivered by Irnok.
  2. Missed Deadline: In the rare event that we fail to meet the agreed-upon delivery deadline, you are eligible for a full refund.

Refund Process:

  1. Contacting Support: To initiate a refund request, please contact our customer support team within 3 business days from the date of delivery of the work.
  2. Reason for Refund: You will be required to provide a clear and specific reason for your dissatisfaction or the missed deadline.
  3. Verification: Our team will carefully review your request, including the work provided and the circumstances surrounding your request.
  4. Approval: If your request is approved, we will process the refund in the same payment method used for the original purchase.

Refund Timeframe:

  • Once your refund is approved, it may take 3 to 5 business days for the refunded amount to appear in your account, depending on your payment provider’s policies.

Exclusions:

  • Refunds will not be provided for work that has been approved and accepted by you, except in cases of missed deadlines.
  • We reserve the right to decline a refund request if we suspect misuse or abuse of our refund policy.

Additional Information:

  • Irnok may offer to revise and improve the work before considering a refund, at our discretion.
  • Our refund policy applies only to the services provided by Irnok and does not cover any third-party services or products.

We are dedicated to ensuring your satisfaction, and our refund policy is designed to be fair and transparent. If you have any questions or need further assistance regarding our refund policy, please do not hesitate to contact our customer support team.

Thank you for choosing Irnok, and we appreciate the opportunity to serve you.